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    0208 747 8315

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0208 747 8315
    Closed

    In the meantime you can use the contact us form, the AI Chat feature or call us back, see our opening hours below.

    Opening hours

    Mon
    09:0017:30
    Tue
    09:0017:30
    Wed
    09:0017:30
    Thu
    10:0017:30
    Fri
    09:0017:30
    Sat
    10:0015:00
    Sun
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Refugia Chiloe

Refugia overlooks the dreamy, gentle shores of Chiloé Island.

Refugia Chiloé sits on a hill with views across a bird-filled estuary and the rolling hills of Chiloé Island, 18km from the capital, Castro.

In stark contrast to the folksy, bucolic style of the traditional wooden edifices on Chiloé Island, this property is contemporary in style but not at the expense of local flavour. Its ultra-modern geometrical exterior is clad in classic Chilote wood shingle, giving it an unmistakable sense of place. Even inside you never feel far away from the hotel’s fabulous setting: each of its minimalist guest rooms has a picture window and sweeping fjord or wetland views. Meanwhile, the lounge – with its floor to ceiling windows – is flooded with light and warmed by an open fire. Magical.

There’s an original and insightful choice of excursions on land and by boat, led by the hotel’s own guides and included as part of your stay. After a day spent exploring you can unwind in the spa with Jacuzzi, steam room and massage service before settling into a delicious evening meal, accompanied by superb Chilean wines. There’s also an outdoor heated pool with views of the Pacific.

Next steps

Ready to start planning?

Tell us where you want to go, and we’ll take it from there. No obligation, no sales pitch – just a conversation with someone who knows the region inside out.

The latin america specialists

Why choose Journey Latin America for your holiday

We’ve been planning trips to Central and South America for over 45 years, longer than any other UK specialist. Every holiday is built around you by a Travel Expert who has been to the places they recommend, with support from your first enquiry to the day you fly home.

Expert advice for your holidays
Rosie Kay
Rosie Kay
Travel Expert

Rosie embarked on a year-long backpacking trip across Latin America. She is excited to share her knowledge and experiences with others.

Finn Clennett
Finn Clennett
Travel Expert

Finn discovered his passion for travel on an extensive 18-month trip to Latin America, experiencing the vibrant Carnaval in Rio, the end-of-the-world city of Ushuaia, trekking the Andes and volunteering on the Galápagos Islands.

Maggie Wilson
Maggie Wilson
Travel Expert

Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

Gary Tombs
Gary Tombs
Product & Marketing

Gary discovered what he had been missing with his first foray into the wilds of Latin America. In his role as Product Manager, he combines this personal obsession with years of industry experience to help ensure that travellers will fall for the region every bit as much as he has.

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award winning services
Favourite Specialist Tour Operator, Wanderlust 2025
Feefo Platinum Trusted Service Award 2025
Best Travel Company to South America, British Travel Awards 2025