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    0208 747 8315

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0208 747 8315
    Closed

    In the meantime you can use the contact us form, the AI Chat feature or call us back, see our opening hours below.

    Opening hours

    Mon
    09:0017:30
    Tue
    09:0017:30
    Wed
    09:0017:30
    Thu
    10:0017:30
    Fri
    09:0017:30
    Sat
    10:0015:00
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Our Awards

Celebrating over 40 years of handcrafted travel, industry accolades, and dedicated service—recognising our passion for creating unforgettable, tailor-made journeys across Central and South America.
Latest Recognition

Recent Awards

As independent Latin America specialists, we proudly and consistently rank among the winners of prestigious travel awards. Explore our most recent industry accolades and nominations below.

Favourite Specialist Tour Operator, Wanderlust 2025
SILVER WINNER

Favourite Specialist Tour Operator, Wanderlust Reader Travel Awards 2025

Feefo Platinum Trusted Service Award 2025
WINNER

Platinum Trusted Service, Feefo 2025

Best Travel Company to South America, British Travel Awards 2025
WINNER

Best Small Travel Company to South America 2025

FEEFO Platinum Service Award 2024
WINNER

Platinum Trusted Service, Feefo 2024

British Travel Awards 2023
WINNER

Best Small Travel Company to South America 2023

Wanderlust Gold Award 2023
GOLD WINNER

Favourite Specialist Tour Operator, Wanderlust Reader Travel Awards 2023

A legacy of excellence

All our awards

With over 40 years of pioneering Latin America travel, explore our complete history of prestigious awards and accolades reflecting four decades of passion, expertise, and exceptional service.

Favourite Specialist Tour Operator, Wanderlust 2025
SILVER WINNER
Favourite Specialist Tour Operator, Wanderlust Reader Travel Awards 2025
Feefo Platinum Trusted Service Award 2025
WINNER
Platinum Trusted Service, Feefo 2025
Best Travel Company to South America, British Travel Awards 2025
WINNER
Best Small Travel Company to South America 2025
FEEFO Platinum Service Award 2024
WINNER
Platinum Trusted Service, Feefo 2024
British Travel Awards 2023
WINNER
Best Small Travel Company to South America 2023
Wanderlust Gold Award 2023
GOLD WINNER
Favourite Specialist Tour Operator, Wanderlust Reader Travel Awards 2023
FEEFO Platinum Trusted Service Award 2023
WINNER
Platinum Trusted Service, Feefo 2023
Brtitish Travel Awards Winner 2022
WINNER
Best Small Travel Company to South America, British Travel Awards 2021/22
Wanderlust Travel Awards 2022
SILVER WINNER
Best Tour Operator (Specialist), Wanderlust Travel Awards 2022
Feefo Platinum Trusted Service Award
WINNER
Platinum Trusted Service, Feefo 2022
British and Colombian chamber of Commerce
WINNER
Responsible Business Award (SME) British & Colombian Chamber of Commerce 2022
Wanderlust Travel Awards 2021 Best Response to the Pandemic
WINNER
Wanderlust Travel Awards 2021 Best Response to the Pandemic
Feefo Platinum 2021
WINNER
Platinum Trusted Service, Feefo 2021
Best Holiday Company To Central & South America, British Travel Awards 2020
WINNER
Best Holiday Company To Central & South America, British Travel Awards 2020
Feefo Platinum Trusted Service Award 2020
WINNER
Platinum Trusted Service, Feefo 2020
STTM - Best travel specialists 2020_ square
Top Travel Specialist: Ultimate 200 Travel Companies
Sunday Times Travel Magazine 2020
Best Holiday Company to Central and South America, British Travel Awards 2019
WINNER
Best Tour Operator to Central and South America, British Travel Awards 2019
Selling Travel Awards Winner
WINNER
Best Tour Operator to Latin America and the Caribbean, Selling Travel 2019
Feefo Gold Trusted Service 2018
WINNER
Gold Trusted Service, Feefo 2018
2018 Conde Nast Traveler Readers Choice Awards
Top Ten Specialist Tour Operator:
Condé Nast Traveller Readers’ Awards 2018
Travel Marketing Awards Gold 2017
WINNER
CIM Travel Marketing Awards for Best Website 2017
Sunday Times Travel Magazine
Shortlisted Best Specialist Tour Operator:
The Times Travel Awards 2017
Food Travel Magazine 2017 Reader Awards
WINNER
Food and Travel Magazine Reader’s Award for Tour Operator of the Year 2017
Conde Nast Traveler 2017
Top Ten Specialist Tour Operator
Condé Nast Traveller Reader’s Awards 2017
Selling Travel Awards Winner
Winner
Agents Choice Award Tour Operator to Latin America & the Caribbean, Selling Travel 2017
Food and Travel 2016 Reader Awards Winner
Winner:
Tour Operator of the Year, Food and Travel Magazine Readers’ Awards, 2016
Good Web Guide 2016
Highly Commended:
FEEFO Award for Excellence in Customer Service, Good Web Guide Awards 2016
Wanderlust Readers Travel Awards 2015
Top 10 Tour Operator:
Wanderlust Travel Awards 2009, 2010, 2015
Conde Nast Readers Choice Awards
Top Five Specialist Tour Operator:
Condé Nast Traveller Readers’ Awards 2014
Sunday Times Travel Magazine
Winner, Editor's Award:
The Times and The Sunday Times Travel Awards 2013
British Travel Awards 2012
Winner, Best Small Tour Operator to Central and South America:
British Travel Awards 2012
Sunday Times Travel Magazine
Winner, Best Specialist Tour Operator:
Sunday Times Travel Magazine Readers’ Awards 2011
British Travel Awards 2011
Winner, Best Independent Tour Operator to Central and South America:
British Travel Awards 2011
Sunday Times Travel Magazine
Winner, Best Value Tour Operator:
Sunday Times Travel Magazine’s Award 2011
The Wanderlust World Guide Awards
Overall winner:
Wanderlust World Guide Awards 2010
Sunday Times Travel Magazine
First runner-up, Favourite Adventure Tour Operator:
Sunday Times Travel Awards 2010
Conde Nast Readers Choice Awards
Top 5 Specialist Tour Operator:
Condé Nast Traveller 2010
Winner of Travel Agents’ Choice Award:
Selling Long Haul 2010
Wanderlust Magazine logo
Top 5 Travel Website:
Wanderlust Travel Awards 2010
First runner-up, Outstanding Personal Contribution:
AITO Sustainable Tourism Awards 2010
Top 10 Small Tour Operator:
Guardian and Observer Travel Awards 2009, 2010
Condé Nast Traveller 2007, 2008, 2009
Top 10 Specialist Tour Operator:
Condé Nast Traveller 2007, 2008, 2009
Winner, Brochure of the Year
Guardian and Observer Travel Awards 2008
Your edit for Latin American Inspiration

Papagaio

Our exciting range of articles on Latin America explore everything from iconic destinations and lesser-known cultural gems to delicious traditional recipes. You’ll also find exclusive travel tips, first-hand client reviews and the chance to get your personal questions answered by our travel experts.

View Extraordinary Inspiration

Featured Articles

To round the corner of a mountain and see the lost citadel of Machu Picchu unfold beneath you remains one of the most awe-inspiring experiences in Latin America, one of those dreamlike experiences that makes travelling here truly extraordinary.  

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The Pantanal wetlands cover an area almost the size of the British Isles and offers better wildlife opportunities than the Amazon. Writer and photographer Alex Bellos discovers them.

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Small, breathtakingly beautiful Costa Rica is a treasure trove for the nature lover. Trees laden with orchids are home to quetzals and hummingbirds, while the Caribbean shore hosts volcanic beaches and palm-sheltered coves.

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