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    0208 747 8315

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0208 747 8315
    Closed

    In the meantime you can use the contact us form, the AI Chat feature or call us back, see our opening hours below.

    Opening hours

    Mon
    09:0017:30
    Tue
    09:0017:30
    Wed
    09:0017:30
    Thu
    10:0017:30
    Fri
    09:0017:30
    Sat
    10:0015:00
    Sun
    Closed

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Responsible Policies: Independently reviewed

Everything we say about our commitment to responsible travel is verified by independent organisations that assess what we do, and a set of clear policies that guide how we and our partners work. This is where you'll find both – the accreditations we hold, and the commitments behind them, all in one place and open to anyone who'd like to find out more.

Independently assessed

These independent organisations assess our work against their own standards, and demand evidence rather than good intentions.

Our policies in full

These are the commitments that guide how we work, day to day, at home and across the region. Every one is downloadable, and we’d encourage you to read any that interest you.

If there’s something you think we could do better, we’d like to hear it – some of our best ideas have come from travellers, teams and partners who asked an interesting question or challenged our approach. Please contact us at cs@journeylatinamerica.com.

Expert advice for your holidays
Rosie Kay
Rosie Kay
Travel Expert

Rosie embarked on a year-long backpacking trip across Latin America. She is excited to share her knowledge and experiences with others.

Finn Clennett
Finn Clennett
Travel Expert

Finn discovered his passion for travel on an extensive 18-month trip to Latin America, experiencing the vibrant Carnaval in Rio, the end-of-the-world city of Ushuaia, trekking the Andes and volunteering on the Galápagos Islands.

Maggie Wilson
Maggie Wilson
Travel Expert

Maggie visited Latin America on her first backpacking trip when she was 19. Since then, she has taken every opportunity to travel, and has managed to explore a lot of the region in subsequent trips.

Gary Tombs
Gary Tombs
Product & Marketing

Gary discovered what he had been missing with his first foray into the wilds of Latin America. In his role as Product Manager, he combines this personal obsession with years of industry experience to help ensure that travellers will fall for the region every bit as much as he has.

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Independently verified reviews
Feefo platinum Trusted Service since Award 2024
award winning services
Favourite Specialist Tour Operator, Wanderlust 2025
Feefo Platinum Trusted Service Award 2025
Best Travel Company to South America, British Travel Awards 2025